Transfers FAQ’s
Can’t find what you’re looking for? Send us a message, and we’ll sort it out for you!
How do I sell my tickets?
Start by checking out our How It Works page! Need more help? Reach out to us on Whatsapp.
Click the “Message Us” button in the top right corner, and our chat representatives will walk you through the process step-by-step—starting with an offer.
- Accept the offer? We’ll guide you through the next steps.
- Not ready? No worries! You can always return later for an updated offer. No harm, no foul.
Do I list my tickets on the site?
Nope! We buy tickets outright from sellers—no need to create a listing or wait for a buyer.
- How it works: We’ll make you an offer. If you accept, we’ll send payment before you transfer or ship your tickets.
- No risk: If we can’t resell your ticket, that’s on us—you still keep the money!
What do I do if the show has been canceled?
If the event is canceled (not postponed), we require a refund of our payment.
The good news? As the original ticket purchaser, you’ll get a refund from the primary ticketing service (Ticketmaster, Frontgate, AXS, etc.), even if the ticket was transferred to us.
In return, we ask for a refund of the amount we paid you—this allows us to refund the fan who purchased from us. Everyone walks away even!
What do I do if a show is rescheduled?
Typically, nothing! As long as your ticket is still valid for the new date, the sale stands.
However, if the primary ticketing site reissues new tickets (usually when the venue changes), you’ll receive an email with the updated ticket. If that happens, just reach out to us and let us know!